Q1: What is your delivery time?
A: Standard models are usually delivered within 15–30 days after receiving the deposit. Customized machines may require additional production time depending on the configuration and quantity.
Q2: Can I customize the machine to meet my local requirements?
A: Yes. We offer a variety of customization options, including engine brands, cab configurations, air conditioning, quick hitch systems, hydraulic pilot control, auxiliary hydraulics, tires, attachments, colors, and logos.
Q3: Do your machines comply with international emission standards?
A: Yes. We provide different engine options to meet the emission regulations of various markets, including Euro V and EPA standards where required.
Q4: What warranty do you provide?
A: All machines are supplied with a 12-month warranty from the date of delivery or 1,000 working hours, whichever comes first. During the warranty period, we provide technical support and replacement parts for manufacturing defects.
Q5: Do you provide OEM or ODM services?
A: Yes. We support OEM and ODM services, including customized colors, logos, specifications, and configurations to meet your branding and market requirements.